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HiMama Communication Program 

Child Prodigy is thrilled to announce that we have launched a new communiation program called HiMama! This is going to mean some very exciting changes at Child Prodigy. Here is a little bit of information to get you started:

What is the HiMama program and what does this mean for me?

HiMama will be used by our teachers to record activities and updates throughout the day and it will provide you with a complete history of your child's experience in our program. This program will also electronically track your child’s daily attendance.

For Infants/Toddlers/Twos this means having access to live updates of all the information that is currently on their Daily Sheet (bottles, diaper changes, naps, etc.). This information will then be saved in their online report history for access at any time. For older children, it means getting updates from the classrooms with what the children are learning and special activities taking place.

This program also enables us to upload pictures of the children that are stored safely and securely in a journal format. Through this program you’ll receive real-time updates on your child’s activities to your email and smartphone through the HiMama App or you can log in to the site via browser. It is also a great way to reinforce your child’s in-program learning at home, as you’ll have insight into what they've been working on here at the center!

Is there anything I have to do?

  1. Fill out and return the Enrollment form ASAP.
  2. After we receive the permission slip back, you can expect to get a Welcome e-mail with an invitation to create a password and account with HiMama. Updates of your child will then be automatically be sent to you via email.  *Missing your Welcome email? Do the following:
      • Check your inbox for an email from HiMama. (Don't forget to check your spam/junk folder!)
      • Can't find your Welcome email? Go to https://www.himama.com/parents/request_invite and select option one, "I am already receiving emails and/or childcare reports from HiMama." They will send you a new invitation!
      • Not in the system? Contact us and verify that we have entered the correct email without typos. If after confirming your address with the center, you still haven't received a Welcome email, have let us know and we will reach out to HiMama with your email address to diagnose the issue.
  3. You will also want to download the HiMama app onto your phone. *NOTE: You want to download the app that is YELLOW with a train on it called “HiMama- The Childcare App.”Do NOT download the teal app with a baby called “HiMama Parent.” This is an old and outdated app that will not work as well as the new one! 
  4. If you want to share updates with additional family members, you can also do so once you’ve created an account.

How to Receive Fewer E-mails

*If you do choose this option, please make sure you are still viewing your child’s report on a daily basis so you will not miss any notes from the teachers!*

  1. Log on to HiMama through a browser.
  2. In blue header bar, click on the drop down arrow next to your name. Select “User Settings”
  3. Scroll down and check the box next to “Send me fewer e-mails” Checking this option means that report and real-time photo/video emails will be withheld. (Parent/guardians will still receive emails of classroom notices.) Recommended if you already receive notifications via the HiMama app.

HIMAMA ENROLLMENT FORM

 

HiMama Parent FAQ

I have included an abbreviated Parent FAQ to give you some more information. For the complete list please visit https://www.himama.com/FAQ#parent

What's the "Crew"?

The Crew is the close group of friends and family that you want to share updates with. This can include grandparents, aunts/uncles, or close friends that aren’t living close enough to see your child as much as they would like. Note that the Crew can also share activities of your child by posting to their HiMama account, but only if you approve what they’ve shared with you or given them auto-post privileges.

How do I add or remove people from the Crew?

Open the app and head to the Crew page. Start adding! Each person you add will automatically receive an email from us inviting them to join HiMama and participate in activity sharing of your child.

To remove a Crew member, simply select Edit for the member, check the "Remove User" box at the bottom of the page and hit submit.

Where is data stored and is it secure?

HiMama data is stored on Amazon Web Services (AWS) cloud infrastructure. It is one of the most secure cloud computing environments available with highly secure data centers utilizing state-of the art electronic surveillance and access control systems, including 24x7 trained security guard protection. It is suited to run sensitive government applications and is used by over 300 U.S. government agencies, as well as the Navy, Treasury and NASA. For more information on HiMama's commitment to Internet Safety, visit our page dedicated to this important topic.

Is the HiMama website secure?

HiMama has a Secure Sockets Layer (SSL) certificate. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the HiMama server and your device remains private and integral. SSL is an industry standard for securing online transactions so is used by online banking and payments sites and, similarly, is used by HiMama to encrypt your child's information.

Who has access to my data and is it private?

HiMama takes privacy very seriously. All photos and videos of your child are posted only to your account and no one else can access this information without express consent being provided by you. All account passwords are encrypted for additional security. For further information, please see our privacy policy.

Who can see my photos and videos?

Photos and videos you add to the Journal are visible only to your child's Crew. If you mark an activity as ‘Private,’ only those members of the Crew that you have given privileges to will be able to see these activities. They are identified on the Journal with a lock icon. We take privacy seriously and will never share any photos or make them public without your explicit consent.

Where do I go to learn more?

Want to learn more? Great! You can visit the HiMama website at www.himama.com where you can find HiMama's page dedicated to Internet Safety, an FAQ page with answers to frequently asked questions, as well as a Contact Us page if you have specific questions.

 

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